Instant Screen Sharing & Remote Assistance

Connect with Jordan in 3 Simple Steps

Detected System: Windows 10 / 11 — Temporary session closes completely when your support call ends.

Download JordanSupport for Windows (.exe) Pre-configured for support.jordo.gg • Zero setup required
Digitally Pre-Keyed Launcher • TLS 1.3 + Ed25519 Encrypted • 15-Second Phone Guided Setup

Select Your Operating System

Step-by-Step Walkthrough

How Your Support Session Works

Follow these three quick steps while on the phone with Jordan.

1 Launch
Step 1: Download and open JordanSupport launcher

Download & Open

Click the blue download button above and open JordanSupport from your downloads bar.

2 Authorize
Step 2: Approve User Account Control or System Permission prompt

Approve Prompt

Click "Yes" if Windows User Account Control (UAC) asks for permission.

3 Connect
Step 3: Read your 9-digit session ID to Jordan

Read Your 9-Digit Code

Read the 9-Digit ID and One-Time Password to Jordan over the phone.

Advanced Support Utilities

Pre-Flight Diagnostics & OS Permission Guides

Expand either panel below if Jordan asks to verify your connection speed or system permissions.

Client Pre-Flight Diagnostics & Speed Check Verify your detected OS, display resolution, and live relay latency to support.jordo.gg
Operating System Detecting...
Browser & Screen Detecting...
Relay Latency (support.jordo.gg) Click "Run Check"
Support Mode QuickSupport (Ad-Hoc)
macOS, Windows UAC & Mobile Permission Guide Step-by-step instructions for Screen Recording, Accessibility, and User Account Control
macOS

macOS (Ventura / Sonoma / Sequoia)

  1. Open System Settings → Privacy & Security.
  2. Click Screen Recording (Screen & System Audio Recording) and toggle ON JordanSupport / RustDesk.
  3. Click Accessibility and toggle ON JordanSupport / RustDesk so Jordan can control the mouse and keyboard.
Windows

Windows 10 & 11

  1. When the yellow User Account Control (UAC) window pops up, click Yes.
  2. This allows Jordan to view administrative prompts and reboot into Safe Mode if needed while staying connected.
iOS Android

iOS & Android Mobile

  1. iOS / iPadOS: Open RustDesk, tap Start Broadcast, and read your 9-digit ID.
  2. Android: Tap Allow / Start Now on the Screen Cast prompt.